YWCA NH CRISIS SERVICES FAQ’s
Q: Where do I go for help?
A: YWCA NH Crisis Service offers walk-in services at our office at 72 Concord Street, Manchester, NH. Walk-in hours are 8:30-4:30PM Monday-Friday. If you can’t come to our office, you can call our 24/7 crisis hotline at 603.668.2299.
Q: What if I need help after business hours?
A: You can call YWCA NH crisis hotline at 603.668.2299. An advocate is available 24/7. You will be asked to give a name and safe call back number and an advocate will call you back within ten minutes.
Q: What if it is not safe for me to call or come in?
A: YWCA NH Crisis Services advocates will meet clients at safe locations like a police station, a hospital, or another community agency upon request.
Q: What does “confidential” mean?
A: YWCA NH Crisis Services advocates cannot confirm or deny any information regarding clients including names or services without written consent from the client. The only exceptions to this policy is in cases of child or elder abuse or neglect in which case we are mandated reporters to DCYF or BEAS. (NH RSA 173C:1)
Q: Can I call YWCA if I am not a woman?
A: YWCA NH Crisis Services provides services to ALL victims/survivors of domestic and sexual violence and stalking. We provide services regardless of age, health status, physical, mental, or emotional ability, sexual orientation, sexual identity/expression, socio-economic status, race, national origin, immigration status, or religious or political affiliation.
Q: What if I speak a language other than English?
A: YWCA NH Crisis Services has Direct Service Advocates who are bi-lingual as well as access to language line interpretation services. Therefore, we are able to serve anyone who walks in our door, regardless of the language they speak.